FAQS

No, you can also place an order as a guest. But, we hope you can bookmark our website, In case you can't find it when you want to place another order.

You will receive an email confirmation containing the Order Number and details of your purchase.

We can make payments through PayPal using bank or credit cards.

When purchasing online using your credit card, all of your information is entered into an SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

To ensure a safe payment procedure, our website uses a credit card processor for a reliable and secure internet payment gateway, keeping all data encrypted with AES-256.

PayPal is the easiest way to make payments online. Once you have finished adding items to your shopping cart and are ready to complete your transaction, you may click on the “PayPal” button. You will be redirected to the PayPal website. Be sure to fill in the correct details for fast & hassle-free payment processing.

All of our transactions are based on US Dollars. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.

Shipment will arrive about 10-20 business days after the shipment date, please refer to our Shipping Policy relating to shipping. We do apologize that shipment delay may occur if the shipment requires Customs clearance or inspection, or transportation delay caused by courier service.

A tracking number will be provided to you in your Shipping Confirmation email. You can use this number to track your order on the navigation bar of our website or www.17track.net. 

Currently, we do ship worldwide. But in case your country may not be supported by our logistics, we will inform you right away and make the necessary changes to your order. To know more about our destination listings, contact us at support@mozon3d.com

you will enjoy free worldwide shipping

You can modify the order before we ship it. You may contact us via support@mozon3d.com to request for change.

You can modify the order before we ship it. You may contact us via support@mozon3d.com to request for change.

Please refer to our Return Policy relating to returns.
Our customer service is open 24/7. We will reply to your inquiry as soon as possible.

You may contact us at our support channel support@mozon3d.com for more information.

Any information that you share with us is private and confidential. At no point will we share rent, or sell your personal information without your consent, except as required by law.

Scroll to Top
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.